Hi everyone,
First, there is a new Technician Appointment sheet that will be used for all tech appointments in place of the blue or pink sheet. Please familiarize yourself with it. It will go behind the brown and purple sheets on the left side of the chart. Use this sheet for all tech appointments. We will not print a vaccine sticker so please check in the computer to make sure that if they come in just for tnt’s that they are up to date on a rabies and if they are a patient make sure they are not due for anything.
Second, there are new codes in the computer to use if a patient has a rehab package or a laser package. Each time the patient comes in for laser or rehab make sure to put in the code. For example: Ollie Monson has a laser package. He has a package of 6. There are now codes in the computer: Laser #1, Laser #2, Laser #3 and so on. Use the codes in reference to what laser number is he on. That way we can keep track a little better via computer how many laser tx’s have been utilized under the package. Make sense? Hard to explain in writing. Let me know if you have questions.
The PHCP’s have increased in price so please refer to those when quoting pricing.
I wanted to make a general announcement about the schedule. I talked to a few staff members last week about it but want to make sure everyone is on the same page. The doctor schedule and staff schedule can be challenging. We have always tried our hardest to give each of you the schedule you have requested. I do think we have done a very good job at doing that. With that being said, we do ask for some flexibility in return. I only ask you to change your schedule or to pick up a shift to cover a fellow employees shift. That employee may be on vacation, at ce or needed the day off for personal reasons. It’s give and take. You will take a vacation, go to ce or may need a day off and someone will have to cover you. Please keep that in mind. We are a small clinic so we don’t have many people to ask to cover shifts nor many options. We obviously have a business to run and we need the shifts covered in order to do the best job possible.
In regards to calling in. Please call in at a minimum of two hours before your shift. Please call my cell phone. Obviously things come up but the sooner you tell me you won’t be here the sooner I can come up with a solution. As mentioned above, we are small and account for each of you to be here for your scheduled shift. Having one or two shifts not covered really puts a wrench in the daily operations. Please be prepared with a back up plan if you have kids who may get sick or have a snow day. Obviously, life happens and if you have a very sick child or you are vomiting, you need to stay home and we respect that. Also, it’s very helpful if you take it upon yourself to get your shift covered. Be sure to let me know about it so I can change it on the schedule. Please be sure to tell me as soon as you know you need time off. I put that in the schedule as soon as I get it. We really can’t have more than 2 people gone at the same time. If you want to take a vacation or to take time off please refer to the schedule and try to take time off when either nobody or just one other person is gone. Thank you for your understanding in regards to the schedule. It’s one of the most difficult things but one of the most important!
That’s it for now! Thank you to you all. We value each and every one of you. All your hard work does not go unnoticed!