Housekeeping

Thank you so much to EVERYONE for your patience this last week or so with the computer!!  It’s very frustrating and we’re doing everything we can to try to make things run as smoothly as possible.  Please let me know if you see an error message on any computers or if you are experiencing any problems.  Thank you!

We have had quite a few clients upset when they drop off stool samples.  They are totally surprised that there is a fee….. Please follow these guidelines to hopefully help with the issue.  When you give the client a fecal container let them know that it is $35 to send the stool sample to the lab to the run the test.  Let the client know that they can either pre-pay or pay when they drop off.  It doesn’t matter to us, whichever is easier for the client.  PLEASE GET IN THE HABIT OF HAVING THIS CONVERSATION!  Thank you:):)

Please still be checking, verifying and double checking your prescription labels.  We are still having mistakes be made even after double checking.  Make sure you are following verbatim what the doctor has written down is what you are putting on the label.  Thank you!

Please be sure that you are clocking in when you get to work and clock out when you are leaving……we are still having problems with remembering.  Each employee needs to be responsible to clock in and out for yourself.  Please do not have other staff members clock you in or clock you out.  If you forget then let me know and I will clock you in or out.  Thank you!

I am going to start working on our Safety Manuel (OSHA) and our Hospital Procedures Manuel.  YAY!  Technicians:  Please give me three protocols from the lab that you would like clarification on as well as three protocols from inpatient/surgery.  I will start with those.  Receptionists:  Please give me three protocols that you most would like clarification on and I will start working on those as well.  Is there anyone who is interested in helping me with our OSHA Safety Manuel??  Probably someone who doesn’t already have an extra job would be great.  Please let me know.  Thank you!

Remember that communication is key!  If you have any thoughts or concerns then please come see me.  Thank you!  Great job everyone!!  I appreciate each one of you!