Author Archives: Erika Mann

We are trying to make things easier for us and for the clients……so we are going to try 15 minute slots for appointments.  Instead of double booking every half hour, we would like to try single booking every 15 minutes.  … Continue reading →

Hello everyone, Wow!  it’s been a while since we posted anything.  We either have been super busy or we just have really good verbal communication skills….or both!  Everybody has been amazing and really giving 110%.  It does not go unnoticed … Continue reading →

Hey Everyone, Just want to let you know what a great job everyone has been doing!  Keep up the great work.  We are entering our “busy season” so things are probably going to get busier (I don’t know how that’s possible) … Continue reading →

Hi everyone, We will try to have a team meeting March 13th before our purina lunch and learn.  We will go through what info I brought back from my seminar I attended….all good stuff!! Please bring any concerns/questions/comments.  Thanks!

Hello! For tax and book keeping purposes I need to make sure everyone is on the same page and following the correct protocol. If a non-client comes in to make a purchase (license, treats, toy, etc.) please use account #0  … Continue reading →

Trying to set up a time for all of us and our families to get together.  Does Saturday, March 8th work for everyone?  Sometime in the evening?

Hello everyone, Well, we have been staying pretty busy for it being our “slow season” which is great.  Keep up the great work!!  I’ve been trying to set up a team meeting but there just doesn’t seem to be a … Continue reading →

There have been some changes to the February schedule.  Please check to see if this affected you.  Thanks! Great job on these super busy days!

Everyone is doing a terrific job with everything but I just want to reiterate a few things to make sure we have great communication, team work and patient care. Jenna is the surgery technician on Mondays.  Her job on Mondays … Continue reading →

Our Ova & parasite test to Antech is $30 and Heartworm Test to Antech is $40. (Both increased by $1) Our PHCP’s have each gone up by $5/month.  Down payment is the same for all packages. We are using a … Continue reading →