Cremation Forms

Please make sure that you are taking the time to print all info on cremation forms clearly and dark enough so all  info is easy to read.  We had a private cremation returned to us with the wrong name labeled on the urn due to unclear writing of the name on the cremation form.

Yes we are busy but we still need to take time to complete all tasks and give 100%.  Make sure all forms are filled out (this includes exam sheets, surgery sheets, admittance sheets, etc) so that there is no confusion.  Also, communication is so important.  Even small details help everyone.  Be helpful to all team mates. For instance, if a receptionist comes to you and says I have “Fluffy’s owner on the phone wondering when she can go home and did we find anything?  You may not know one thing about that pet.  So instead of saying I have no clue I know nothing, think……. what doctor could have seen the pet and who is working with that doctor today then tell the receptionist to check with those people.

Thank you!